We have a SharePoint Designer Approval workflow on a SharePoint online list. When workflow sends out notification, it is being sent from "[email protected]" which is fine. Along with it, it also displays the site title as below screenshot. Can we change that ? Like instead of "Information Technology" in below, can we display some custom text?

EDIT: Iterating again on point that email address is fine. It's Ok if we cannot change the email address. Just the label which is actually the site title, can that be changed?

enter image description here

2 Answers 2


Change in from address is not possible in SharePoint online.

  • I do not want to change the from address, just the label.
    – 404
    Commented Feb 21, 2019 at 9:05

The From address of emails sent from workflow is fixed to the address set in Outgoing Email Settings Central Administration and can not be changed.

Send e-mail in a workflow

The following options are not supported by the current version of the Send an Email action:

Specifying an address on the From line. E-mail messages sent by the workflow always show the e-mail address specified by the server administrator on the From line. Only the server administrator can change this, and it can only be changed for all notifications in the current Web application, not per workflow.

There is a project on Codeplex (spdactivities > Send Email Extended) that allows you to do this.

Alternatively you can send mail using .net's system.net.mail without these restrictions

Note: You cannot change the site name either from from email address.

  • Thanks for the information about way to customize email address. I understand that E-Mail address cannot be changed OOTB. Wanted to check if Site Title that is displayed, can that be changed?As highlighted in screenshot above.
    – 404
    Commented Feb 21, 2019 at 11:06
  • 1
    No, you cannot change the site name either. Commented Feb 21, 2019 at 11:43

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.