tried to create SharePoint 2013 workflow for sharepoint online site but there was no option to select platform type as “Sharepoint 2013 Workflow” and getting the following message in SharePoint Designer 2013:

The option for the sharepoint 2013 workflow platform is not available because the workflow service is not configured on the server

4 Answers 4


Their is one setting in the SharePoint admin center which block the Sharepoint 2013 workflows.

  • Login on the SahrePoint Admin center with Tenant admin credentials. https://urtenantname.sharepoint.com/_layouts/15/online/TenantSettings.aspx
  • Make Sure Connect Services option is not Checked.enter image description here

yes I have managed to fix the issues by going through these steps:

  1. Go to: Site settings > Workflow settings At the you see the title "workflow title (Workflow Health)"
  2. Now click on Workflow Health (it's subtle indeed, but it's really a link)
  3. On the next screen with the status per workflow, there will be a message that something is not activated, including an "Activate" button.
  4. Click that "Activate" button, wait for 5 minutes (almost nothing is instantaneous on Office 365) and you're good to go.

The service is working, at least for me... ;-)

enter image description here

You might not have the correct permissions. Are you a Site Owner or Site Collection administrator? One permission to check:

enter image description here


Try to install SharePoint Designer 2013 Service Pack 1.


Besides, here is a Similar issue post for your reference:


  • He is talking about SharePoint online not SharePoint onPrem.
    – Waqas Sarwar MVP
    Mar 26, 2019 at 14:58
  • Sorry for misleading, i have changed my reply. Mar 27, 2019 at 7:09

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