Sharepoint online display templates don't show custom properties

Question

i defined my properties in display template, this is the generated javascript

ctx['DisplayTemplateData']['ManagedPropertyMapping']={'Title':['Title'], 'Path':['Path'], 'Description':['Description'], 'EditorOWSUSER':['EditorOWSUSER'], 'LastModifiedTime':['LastModifiedTime'], 'CollapsingStatus':['CollapsingStatus'], 'DocId':['DocId'], 'HitHighlightedSummary':['HitHighlightedSummary'], 'HitHighlightedProperties':['HitHighlightedProperties'], 'FileExtension':['FileExtension'], 'ViewsLifeTime':['ViewsLifeTime'], 'ParentLink':['ParentLink'], 'FileType':['FileType'], 'IsContainer':['IsContainer'], 'SecondaryFileExtension':['SecondaryFileExtension'], 'DisplayAuthor':['DisplayAuthor'], 'ServerRedirectedURL':['ServerRedirectedURL'], 'SectionNames':['SectionNames'], 'SectionIndexes':['SectionIndexes'], 'ServerRedirectedEmbedURL':['ServerRedirectedEmbedURL'], 'ServerRedirectedPreviewURL':['ServerRedirectedPreviewURL'], 'RefinableString06':['RefinableString06'], 'UIVersionStringOWSTEXT':['UIVersionStringOWSTEXT'], 'RefinableString04':['RefinableString04'], 'RefinableString03':['RefinableString03'], 'RefinableString01':['RefinableString01'], 'RefinableDate00':['RefinableDate00']};

Then i used SearchQueryToolv2.5 to see whether result for item i'm debugging javascript on actually have crawled/managed properties like RefinableDate00 ... and it does.

When i display properties of ctx.CurrentItem in chrome javascript debug I see that there are my defined properties, but all are empty.

I also refreshed Result Types page both in site collection administration and site administration for site where i use search and display templates.

I'm think it worked before and just stopped, as I don't see why I would put something that does not work to the production enviroment.

How to get it working?

Answer 1

Go to SharePoint admin center > search > Manage Search Schema > Managed Properties, then click property name to view the details. In the Main characteristics section, make sure Searchable, Query-able, Retrievable are checked.

Also make sure your custom properties has been mapped to a managed property.

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Also make sure after you have the right configuration, the properties has been crawled.

To request your tenant to instantly reindex e.g. a list, do the following:

• On the site, go to the list or library that you want to re-index.

• In the ribbon, click the Library tab or the List tab.

• In the Library ribbon, choose Library Settings, or,

• In the List ribbon choose List Settings.

• On the Settings page, under General Settings, choose Advanced settings.

• Scroll down to Reindex Document Library or Reindex List, and click the button. The content will be re-indexed during the next scheduled crawl.

I hope that gives you some help!