The SharePoint timer service unexpectedly stopped, now I need to reset it to default state because there is a change in login account and password. This is the reason that might be causing this issue.

How can I reset the timer service in this case?

  • couple of things to check: make sure you have the config cache folder exist? how many server in the farm? did you update the password in sharepoint central admin or u change it from services – Waqas Sarwar MVP Nov 10 '15 at 13:48
  • I change password from my service..how can I changed from central admin? @WaqasSarwarMCSE – Amit Koyani Dec 5 '15 at 6:59
  • from central admin > security > configured managed account...over here update the farm admin account password. – Waqas Sarwar MVP Dec 5 '15 at 7:01
  • config cache folder is exist but it is different ID, then I create folder from copy Id from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\15.0\Secure\ConfigDB ID, and another thing I already update password through powershell command "stsadm -o updatefarmcredentials -userlogin domain\account -password password " this command but problem remain same @WaqasSarwarMCSE – Amit Koyani Dec 5 '15 at 11:32

Once you have changed the credentials, just restart the timer service. This will reset the credentials and apply the new ones.

Restating the service will not create any problems.

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  • while I restart service, it not started – Amit Koyani Nov 10 '15 at 5:54
  • Please let me know what error does it throw so that I can help you. – Mancy Desaee Nov 10 '15 at 5:59
  • When I started service, in event log error is "timer service stop unexpectedly" Event ID: 7031 Event ID: 7024 in every two minute error description: Description: The SharePoint 2010 Timer service terminated unexpectedly. It has done this 5969 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. – Amit Koyani Nov 10 '15 at 5:59

You can go through the Url :


or you can apply this:

$farm = Get-SPFarm
$farm.TimerService.Instances | foreach { $_.Stop(); $_.Start(); }
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  • It start successfully but, after 2 min. again service stopped unexpectedly and in event viewer throw error mention in above commented answer by me, is there any service crash issue, and how to solve it..? @AsadRefai – Amit Koyani Nov 10 '15 at 8:33

You might want to try clearing the configuration cache.

The steps for doing this are posted on a few places on the web, here's a link to one: http://blogs.msdn.com/b/jamesway/archive/2011/05/23/sharepoint-2010-clearing-the-configuration-cache.aspx

The steps are formatted and it'll take too long to copy and paste and reformat here, but essentially -

  • Stop the timer service

  • Go to %SystemDrive%\ProgramData\Microsoft\SharePoint\Config\*GUID*

  • Back up Cache.ini

  • Delete all the .xml files

  • Open Cache.ini

  • Replace the contents with the number 1

  • Save the file

  • Start the timer service.

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  • there is no cache.ini file in config folder @james-love – Amit Koyani Dec 5 '15 at 12:01
  • I also create folder in %SystemDrive%\ProgramData\Microsoft\SharePoint\Config*GUID* , for that copy Id from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\15.0\Secure\ConfigDB ID , but problem remain same @robert-lindgren – Amit Koyani Dec 5 '15 at 12:05

check may be this was happen for

I set my farm account and service account same, that is not suggested

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