I am attempting to implement a calendar approval workflow and two of the approvers seem to be having issues accessing the task to approve the item. Right now I have an email that is sent to the approver with a link to the task FormURN. When they click on the link in the email however they get
An unexpected error has occurred.
with a correlation ID and that's it. They also get the same error if they try to hit the direct URL to the task as well.
I have confirmed that these two approvers have designer access to both the calendar and the task list involved. Everyone else seems to be having no issues. I have also ruled out that it's a location issue as other users in the same location have no issue. The correlation ID is not showing up in the workflow history and I am not seeing any errors in the workflow history reports.
I currently have it so it sets a variable called Approvers based on the Department chosen:
Set Variable: Approvers to <domain>\<userID>
It then starts an out of the box approval workflow which has been heavily customized using the variable:
Start Time Off Approval process on Current Item with Variable: Approvers
I am using SharePoint 2010 Designer for the workflow. I am also able to hit the form without issue by clicking on the email link as well.
As I only have designer access I have requested a ticket to be opened to look up the correlation ID on SharePoint Foundation but no response yet from the team that manages that server.
Any suggestions would be greatly appreciated.