When I select the text that has the hyperlink, then click edit and the box with the link is empty ("https: //") even though the link is clickable and takes you to the correct page.

In addition, when I enter a new link in this empty field and publish the page, the text loses formatting and the hyperlink is removed.

hyperlink editor

I have reported this issue to MS, but they do nothing except collecting logs for a month.

  • The production engineer found the problem and released an update that patches this error. When the patch will be uploaded to my Tenant I will close the post, if not we will continue to look for a solution.
    – Mateusz
    Commented Jun 2, 2020 at 9:45

1 Answer 1


I cannot reproduce your issue in my SharePoint Online site.

How did you add the hyperlink in the Text web part?

If the issue exists when you add a custom internet web site such as "https://www.google.com" instead of SharePoint page?

Create a new page and insert the hyperlink and check if the issue exists.

  • the problem depends on the content we enter in webpart "text". due to the secrets of the text, I cannot place it here. This is plain text with hyperlinks and with formatting of color and font size / thickness
    – Mateusz
    Commented Apr 3, 2020 at 9:52

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