I have an email that can go to a number of different parties, determined by one value in the form. If the value is Department 1, the email goes to a, b, and c; if it's department 2, it goes to d,e, and f, department 3 may go to a, d, and g, etc. Same email, only the people it's going to changes
The only way I know how to set that up is a series of if clauses, with a separate email built: If area = "department 1" email a,b,c; If area = "department 2" email d,e,f
That seems a bit wasteful since the email itself is identical save for the routing, even more so since I have over ten options.
So is there a slightly more elegant way to do it? load the email addresses into a value that I can feed to a single email object maybe?
Failing that, is there a way to copy and past steps in a workflow of which I'm unaware? Cause then I wouldn't have to rebuild the whole email every time, just paste a copy of the step and update the To field.
Or of course, some other process I've not even considered.