0

I am pretty new to using MS Access and Sharepoint etc, so your help is greatly appreciated.

I have setup a basic system on Access that allows you to log a technical support ticket on Sharepoint Web App.

When a new ticket is added to the system I have it setup to send an email. However I would like the body of email to contain the Ticket Number, which is Field Name 'ID'.

For example:

To: My email address

Cc:

Bcc:

Subject: Ticket Number: [ID] has been added to the system.

Body: Please review ticket Number: [ID]

I have searched the net and found lots of information about using SetLocalVar etc but I am struggling to understand it.

1
  • Hi All, I have got this working now after setting the LocalVar for Ticket Number and using using the following Syntax in the Subject: =Concat("Ticket Number ",[varTicketID],"has been added to the system") Commented May 4, 2016 at 14:39

1 Answer 1

0

I have got this working now after setting the LocalVar

SetLocalVar

Name: varTicketID

Expression: = [ID]

for Ticket Number and using the following Syntax in the Subject:

=Concat("Ticket Number ",[varTicketID],"has been added to the system") –

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.