A user says: "There is a problem every time I try to use your website. The first page is fine but whenever I page down all the text is just one mass of black type totally unreadable." She says it only happens on our site. I've asked her for a screenshot: http://img840.imageshack.us/img840/4905/bunchedtext.png. She is using IE9 and I cant replicate it. Does any one have any suggestions as to what might be causing this?
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1 Answer
It seems like some people experience issues on many websites in IE9 due to graphics drivers or Add-ins - there's links to a few different Microsoft KB articles.
Step 1: Please try the steps provided in the below articles which might help you.
WebPages do not display correctly in Internet Explorer 9 http://support.microsoft.com/kb/2404821
Some Web sites may not behave as expected in Internet Explorer http://support.microsoft.com/kb/956197
Step 2: Disable one add-on at a time and check if any add-on is causing this issue. You may enable them back after checking.
Refer: http://windows.microsoft.com/en-us/windows7/Tips-for-solving-problems-with-Internet-Explorer
Step 3: Reset internet explorer and check. Refer: http://windows.microsoft.com/en-IN/windows7/Reset-Internet-Explorer-settings-in-Internet-Explorer-9
