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I am build a community website under our intranet, using SharePoint 2010. I do not have access to the server, but have administration privileges.

However, when launching a search with any keyword, either through the built-in field or the search web-part, it always return 0 results.

I've tried even simple keywords like "a", to no avail. What could cause this problem ?

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  • Also, "a" is that the full word? Or is it part of a word? If so, you should use "a*" to search for items with a word starting with "a"
    – Robert Lindgren
    Commented Aug 26, 2014 at 14:21
  • Do you have access to the Central admin? then check Crawl log, and make sure full crawl completed? also make sure crawl the default zone of the web app.
    – Waqas Sarwar MVP ♦
    Commented Aug 26, 2014 at 14:26
  • I don't have any other access except for administration privileges on the site. @RobertLindgren it doesn't work even when I enter the name of an existing page (i.e. home or home* returns nothing, even though home.aspx exists). However, a* returns too many results were found. Try again with more specific keywords.
    – Aserre
    Commented Aug 26, 2014 at 14:29

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Contact your SharePoint administrator and make sure that he performs a full crawl. Also check the site settings and make sure your site is enabled to use search.

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