In our farm we have departments setup in the term store that often have either an ampersand (&) or and in the title. However, when searching only the first defined term is being returned within search results. For example the department "IT Systems & Services" can be searched for and found by typing "IT Systems & Services" into the search box but will not be found by typing "IT Systems and Services"! I know excluding both will return the correct results but our users often search for the full term!
In the term store I've added an additional label to the term for "IT Systems and Services" and run a full search crawl but it still will not appear when searched.
Is there a way that we can get both variations searchable to return the correct term?
Sorry if I have not used the correct terminology here, I'm struggling to find the correct terms to describe the situation we've encountered. Let me know if more details are required.