I've been trying to find an answer, but no luck on this issue yet - For reference, we use SharePoint Online (G3).
We have a custom list that serves as a complaint tracking log. When we use the built-in search box for a keyword, it returns a set of results. If we export the entire list to Excel and do a search on the keyword, it returns totally different results. The ones in Excel, all look correct - the ones in SharePoint look halfway random (some of them don't even HAVE the keyword).
We have our system set to crawl every hour, and the items that are missing from the results are not new. How do I ensure that the results are consistent?
Thanks for any advice!