I'm supposed to modify the search refiner web part (Refinement Panel-SharePoint 2010) to add a custom category based on a multi-choice column that is basically attached to sites and pages (not to items or documents)!
After the modifications the new category shows up in the refiners at the search result page and actually shows the number of results in each refiner as shown in pic below:
But when i click on let's say "Filter 1" i get this message "We did not find any results for (the given search word)"
Reset Index & Full Crawl did NOT resolve the issue! Here is the added XML to the Filter Category Definition field of the Refinement Panel web part:
<Category Title="Site Subject" Description="Managed metadata of the pages" Type="Microsoft.Office.Server.Search.WebControls.ManagedPropertyFilterGenerator" MetadataThreshold="1" NumberOfFiltersToDisplay="3" MaxNumberOfFilters="20" ShowMoreLink="True" MappedProperty="Managed property name" MoreLinkText="show more" LessLinkText="show fewer" ShowCounts="Count" />
Any help would be appriciated :-) Thanks in advance