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I have an interesting bug occurring - only to a select number of people (so not everyone has this issue.) I have a customized view display, grouped by a given field. Some of my users will open the filter panel and apply a filter. When they do - the list redisplays with no group headers. All data cards display one after another.

Has anyone ever experienced this?

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2 Answers 2

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The following are my test steps, without the problem described in your original post.

1.Create two columns: client name and representative name，use them concatenated as a calculated field client client_and_rep. enter image description here

2.Group by client_and_rep column. enter image description here

3.Filter by Client Name column, group headers still exist. enter image description here

Update:

enter image description here

If the answer is helpful, please click "√" on the left panel of the answer and kindly upvote it.

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  • Thanks for your reply. The answer to your question is ... sorta. LOL We have two columns: client name and representative name. I use them concatenated as a calculated field client client_and_rep. This field is used as the grouping so that I can put the Client and Rep name on the heading. However - the actual filter is applied to the Client Name field - not the combined field. But once again ---- this is only happening for a FEW people. For most - the past has no issue. Also - if the afflicted user adds "&groupby=ClientName" to the end of the "bad" page view, it corrects itself.
    – VASoftball5
    Commented Jun 8, 2022 at 12:21
  • I want to confirm with you that what does "the affected user adds "&groupby=ClientName" to the end of the "bad" page view, it corrects itself how it is doing mean"? Could you provide some explanation and screenshots?
    – Emily Du - MSFT
    Commented Jun 16, 2022 at 10:43
  • I have updated the answer, please check.
    – Emily Du - MSFT
    Commented Jun 16, 2022 at 10:49
  • Emily - when the user gets the "bad" experience after applying a filter, I have learned that the URL is missing the groupBy clause. Manually adjusting the URL with "groupBy=ClientName" fixes the issue. The user can then bookmark the URL and has a means to get what s/he needs. However, this is only a temporary fix as the filter needs will change, and will have to go through these steps again to save a new/fresh bookmark.
    – VASoftball5
    Commented Jun 17, 2022 at 12:41
  • Client_and_rep is used as a grouping and the filter is applied to the client name field. Please check my url. It is recommended that you try a different list to see if this will solve the problem.
    – Emily Du - MSFT
    Commented Jun 23, 2022 at 7:50
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I was able to figure out the issue seemed to be tied to a configuration setting on the list for Mobile devices. By disabling the list display for Mobile, all the filtering issues were resolved. I do not have a good answer as to WHY this fixes it. But - every since disabling the setting, we've had no issues.

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