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Can any one let me know how can i auto populate column 2 which is also a drop down based value and this column is person who needs to work on the ticket when user selects a value in column 1. So that based on this i need to send an email to the person which is assigned. For example Column 1 If user selects Networks and Field services then - Column 2 should be "Padmini" I am not sure how can i achieve this?

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We could use SharePoint designer 2013 platform workflow to meet your requirement.

Use "If any value equals any value" action and "Set field in Current item" action as shown below:

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Start options:

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And Drop1 and Drop2 column are all drop down columns.

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  • Hello Julie , Thank you so much for a simple workaround , but i have more if conditions like around 10-12 is it possible to give one by one 10 conditions? – chandrashekar padmini May 13 at 12:53
  • Yes you could do this. – Julie_MSFT May 14 at 9:05

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