I uploaded a video in SharePoint Online(Asset Library) and after full crawl of the video, I could see the video views count. But counter doesn't increment immediately after few more views and i can see the view counts change only after a day's time.
I would like to know
1)if it requires a full crawl even for view counts to increment?
2)is there a way to get the list of users who viewed the video?

  • just an option: try using Stream with the Stream webpart: support.office.com/en-us/article/…
    – Mike
    Sep 10, 2018 at 20:31
  • thanks for the response. Looks like my subscription doesn't include Stream subscription. I did not find this option.
    – MSiri28
    Sep 10, 2018 at 21:07

1 Answer 1


It doesn't require a full crawl for view counts to increment.

All view counts and statistics are only calculated once per day. As a result, there will be a 1-2 day delay on when views are tabulated.

We cannot get the users who viewed the video.

View statistics for a video in Office 365 Video for your reference:


  • Thanks for the response. I can see the views count only on Classic SharePoint experience and not on modern view, any idea on if this is expected.
    – MSiri28
    Sep 11, 2018 at 14:23

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