0

I've created a communication site on SharePoint Online with an Asset Library.

A couple of days ago I've uploaded three MP4 videos in that library. After some time I've tried to search these files, but I wasn't able to get the result directly to the MP4 file.

When a video is uploaded in an Asset Library, it creates a folder and then, into that folder, the uploaded video is placed. So, I was only able to get that container folder in search results.

I've also tried and tested with the "Build Your Query" tool in site settings. This is the query I'm using:

{searchTerms} FileType=mp4 Path={Site.URL}

It returns 0 results.

It is the common behaviour of the search engine? Is there a way to fix it?

Improve this question

1 Answer 1

Reset to default
0

The query should be

{searchTerms} FileType=mp4 Path:{Site.URL}

Using Path={Site.URL} will not return any result, at least not from my test results.

Just a reminder, you can search for the full filename of the MP4 video (or search FileType=mp4) just to confirm if the video file is crawled in this site. Since the crawling process is managed by Microsoft, we can do nothing but wait.

Improve this answer
8
  • Hi! I tried the query you suggested but it returns 0 results.
    – Pepozzo
    Commented Jul 31, 2020 at 7:20
  • @Pepozzo Do you get any result if you search the full name for the video file?
    – Chelsea_MSFT
    Commented Jul 31, 2020 at 7:23
  • I tried searching "myvideo" and it returns the video as result. I searched "myvideo.mp4" and it return 0 results. How is that possible?
    – Pepozzo
    Commented Jul 31, 2020 at 7:42
  • @Pepozzo ok...I'm out of ideas. Everything works fine at my end so the query is not the problem. It doesn't look like something we can work to fix.
    – Chelsea_MSFT
    Commented Jul 31, 2020 at 7:53
  • Is it possibile it could be the Asset Library? I'll try with a document library.
    – Pepozzo
    Commented Jul 31, 2020 at 7:58

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.