1

We have SharePoint 2013 farm with 1 Database, 1 App server and 1 WFE server. We have developed a customized SharePoint portal with custom branding and some custom web part (fetching data) from List and database.

We have noticed a variation in page loading for the portal. Some times it loads within 2 second and some times it took more than 1 minute.

Distributed cache is configured on WFE server.

Any idea what causing this issue? Didnt find anything in ULS or event viewer so far.

Improve this question

1 Answer 1

Reset to default
3

The easiest way to check is to create a new web application and a new site collection. If this OOTB behaves the same way, your farm has issues. If not, your custom code have issues.

If your farm has issues, start with checking

  • ULS Log, with ULS viewer so you can filter out the noise in real time
  • The Event Viewer, to see if there are any SharePoint related critical or error messages

If your custom code have issues, start with checking

  • if your code for memory leaks using SP Dispose Checker or SPCaf or any other tool
  • ULS Log, with ULS viewer so you can filter out the noise in real time (yep, always check the ULS :) )
Improve this answer
8
  • 1
    Thanks for a quick one ! definitely will give it a try and get back to you !
    – Saad
    Commented Jan 31, 2017 at 19:54
  • Hi benny, I have noticed that sql server using maximum of the memory. After restarting the sql server process the portal performance is very fast now. But sql server process keep increasing the memory size on DB server. Any idea?
    – Saad
    Commented Mar 10, 2017 at 18:24
  • @Saad Often you need to increase RAM on SQL server as your farm gets more load. Increasing by 50% should keep you going!
    – Benny Skogberg ♦
    Commented Mar 10, 2017 at 18:29
  • currently DB server have 32GB ram. Is limiting the SQL ram usage is a solution?
    – Saad
    Commented Mar 10, 2017 at 18:31
  • You could try moving to 48 GB and see if the farm gets more work done
    – Benny Skogberg ♦
    Commented Mar 10, 2017 at 18:33

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.