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The situation in brief:

  • The site is hosted on a MOSS 2007 server.
  • All contents of the site inherit permissions.
  • A document library with versioning enabled is on the site.
  • A group has been created to grant 'Full Control'.
  • 4 users have been added to this group.
  • 3 of the users in the group can view document version history.
  • 1 user can not see the document history, nothing happens when clicking the link.

After some testing it has been found this particular user:

  • can not change the site (although could update documents).
  • can not view his 'My Settings' from the welcome drop-down.
  • this behavior persists after having him launch a browser with 'Run as...', making sure domain credentials are used.
  • has the same behavior on a test site I created on a seperate WSS 3.0 server on which I add him with explicit 'Full Control'.

What, other than 'Full Control', is required to view version history? And perhaps more to the point, what can prevent it?

--edit--

From all indications the users is logged onto the network using his domain account (email, domain shares and so on work fine). The permissions are for the domain account.

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2
  • Any way to verify what account he is using? Most of the time we experience something weird like this, a user is logging in with an account different than the one with permissions.
    – Kit Menke
    Commented Jul 21, 2011 at 14:20
  • I had him launch the browser with 'Run as...' to make sure he was using domain credentials.
    – David Culp
    Commented Jul 21, 2011 at 15:37

1 Answer 1

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1 user can not see the document history, nothing happens when clicking the link

I guess that this is a client problem rather than a user account/ permission error. Can you check if the user is able to do all these things on another machine?

If I understand correctly there is no "Acccess denied" message -right? So that might be client / browser / security setting issue. Sounds like maybe some JavaScipt isn't running on that machine.

It is very vage, but you might give it a chance.

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4
  • I have had the user visit a page with a simple script to display a message stating if JavaScript is enabled or not -- it is.
    – David Culp
    Commented Jul 21, 2011 at 15:35
  • Yes, the version history link does nothing -- no error screen or such.
    – David Culp
    Commented Jul 21, 2011 at 15:41
  • I would recommend a quick cross check if possible: So, user A on machine B; and user B on machine A. That should give us a hint if it is user related or machine related.
    – AlexPoint
    Commented Jul 21, 2011 at 16:41
  • 1
    finally got word back from the user. He was able to log in from a different machine fine. I turned the problem over to our PC-support department to straighten out his client settings. Most likely some browser settings that aren't standard.
    – David Culp
    Commented Aug 19, 2011 at 19:32

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