When I attempted to access term store management I received an error:

The Managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. Please Contact your Administrator. 

I then checked my service applications and noticed that many were missing, as seen here. Including the service relating to term management and metadata.

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I then attempted to perform an upgrade on sharepoint using

./psconfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures

This was the result.

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However after this there was no change to the list of service applications.

1 Answer 1


I was able to resolve the issue. I promoted the server to a domain controller and reconfigured the sharepoint instance. Once I performed those actions all of the service applications were available to me.

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