After downloading and installing an app in sharepoint i cannot open it

Question

I am using SharePoint 2013, and i want to configure high-trust apps for SharePoint. I followed those msdn articles :

http://msdn.microsoft.com/library/office/fp179923

My problem now is the following:

After downloading and installing any app from the app store or even deploying it from Visual Studio, when i want to open the app it displays a blank page and shows the following error message:

This page can’t be displayed.

Make sure the web address http://apps-95e7c833b3f075.sp.local is correct.

So as you can see my domain is sp.local and my app prefix is apps...

Sorry my problem is a bit wide-open. I do have an App Management Service and Subscription Settings Service running on the server. I fellow the msdn articles and every thing was set like it is mentioned.

Can anyone help me please?

Answer 1

you can try and follow this post, its very lenghty in the first link that i provided in my answer but it should setup your app domain properly!

How do I turn on SharePoint App store in SharePoint 2013

as noted there is somthing not right with the configuration of your app domain! just follow the guide... its long but with images and in detail!

Answer 2

This is a DNS issue. Things to check:

• If you ping sp.local do you get a response?
• In the DNS, do you have a record *.sp.local ?
• Have you followed these steps?

1. Click Start, point to Administrative Tools, and then click DNS.
2. In DNS Manager, right-click Forward Lookup Zones, and then click New Zone….
3. Accept the default of Primary zone, and then click Next.
4. In the Zone name box type the name for your new app domain name (for example, ContosoApps.com), and then click Next and create the Zone.
5. In DNS Manager, under Forward Lookup Zones, right-click the new app domain name, and then click New Alias (CNAME).
6. In the New Resource Record dialog box, in the Alias name (uses parent domain if left blank) box, type *. The Fully qualified domain name (FQDN) box displays *. followed by the domain name that you created for apps. For example, *.ContosoApps.com or *.Contoso-Apps.com.

• Can you ping apps-95e7c833b3f075.sp.local ? What is the response?
• Do you have any alternate access mappings?