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Our WSS3 document libraries no longer prompt to check out. I've confirmed check out is required for editing, and I've tried a new library. We're getting the same results. I also check the authentication provider and ensured client integration is enabled. This has been working great for quite some time. Users are using Office 2003. Could there have been a Windows Server update which disabled this for the old Office version?

When attempting to check out the file within SharePoint, using it's resident checkout functionality I get an error

The file "MyFile.xls" is not checked out.

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  • Do you mean that they do not get a prompt in Office 2003 anymore to save / checkout as a minor or major version or that no versions are added in SharePoint itself?
    – Roel Hans Bethlehem
    Commented May 10, 2011 at 17:29
  • Do you happen to use Citrix? I have seen one case with a client that migrated to Citrix. After that the prompting for check in / check out disappeared.
    – Roel Hans Bethlehem
    Commented May 10, 2011 at 19:26
  • Correct, Office doesn't prompt to check out, and there isn't an option to check it out to edit. If they edit it, they have to upload it manually.
    – David Lozzi
    Commented May 11, 2011 at 2:10
  • Nope, no Citrix
    – David Lozzi
    Commented May 11, 2011 at 2:11
  • Did some more research on the error and discovered there's a hotfix available, then checked the version of the server and it doesn't have a SP installed yet, so we'll try that first.
    – David Lozzi
    Commented May 12, 2011 at 13:19

2 Answers 2

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This could be a client issues. Try the following if the SP does not work. Run the Microsoft Office Diagnostic Tool, which is part you the Office installation on a client. This will look for and correct any errors in your Office installation. When the diagnostic tool is finished try to check out and edit a document. The David Klein's blog entry for additional information. Read the comment too.

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Installing the latest service pack resolved the issue!

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