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Sometimes I got this error in SharePoint 2013. For example when I try to create a new item in some list. Or when I try to add a new column to some list in the list settings page. I got this error only when I am not on the production environment. So If I am home for example.

This is the error:

The page cannot be displayed
Explanation: There is a problem with the page you are trying to reach and it cannot be displayed.


Try the following:

Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion. Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped. Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.


Technical Information (for support personnel)

Error Code: 500 Internal Server Error. The request was rejected by the HTTP filter. Contact the server administrator. (12217)

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  • Can you provide the name of your LISTS ? There could be problem with the special characters that you use in the URL that gets filtered in the IIS .
    – Arvi
    Commented May 12, 2014 at 0:54
  • For example: Tasks, Taken, FVF-Amsterdam. But also when I try to add a new column to my listsettings.
    – Ola
    Commented May 12, 2014 at 15:11

1 Answer 1

5
+50

Under the website properties in IIS,

GOTO > Traffic > Filtering

and disable Verify Normalisation.

This setting is preventing your site from displaying pages with escaped characters in the URLs.

[update]

In later versions of IIS it is in the general tab of the website properties, and not under Traffic.

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  • Hi, I cannot find some option "Traffic" in IIS7. Where can I find it? I am using windows server 2012.
    – Ola
    Commented May 14, 2014 at 12:30
  • 1
    Looking on technet its on the General tab in your version. technet.microsoft.com/en-gb/library/cc995081.aspx
    – Hugh Wood
    Commented May 14, 2014 at 21:08
  • I send it to the system engineer and he change this on the TMG server.
    – Ola
    Commented May 20, 2014 at 6:56

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