Ok... I have one of those situations were there is no error and it all works (but just 10% of the time...)

I uploaded to sharepoint Online a simple xlsx file with just a simple 3x3 table with random stuff. Then I add the excel web access part, select the excel and it ok in the properties. And by magic the worksheet is showed correctly. Then i change webpage (or hit refresh) and I got a blank web part... if I edit it sometimes it shows the excel in edit mode but if I click on save it stops working again... if I make changes in the excel sometimes the excel shows up again some times it doesn't...

Some hidden parameter of feature that might be wrong or something? I'm trying to find something related to access times to the server (cloud) or something like that but I cant find anything...

Many thanks for you time guys :) pleaseee help ;)

  • forgot to tell something: If I click in the link in the webpart name the excel always shows up correctly in a separated page... Commented Apr 27, 2017 at 14:56

1 Answer 1


Go to maintenance page-->select the your web part--->close.

Go back to your page > edit it as you need > and before stop editing > add the closed web part again as shown belowenter image description here

enter image description here

  • :( try but no luck... still the same... blank web part (I have others like documents and tasks working fine) unless I click on it... in that case it opens the excel file correctly in other page alone. Commented Apr 27, 2017 at 16:48

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.