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When i try to deploy my app in Visual Studio 2013 i get this error:

Error occurred in deployment step 'Install app for SharePoint': We're sorry, we weren't able to complete the operation, please try again in a few minutes. If you see this message repeatedly, contact your administrator.

What could the problem be?

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It depends on what is the type of your app (SharePoint-hosted or Provider-hosted) and where do you want to deploy it.

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According to your comments, you will need to set up your development environment properly:

How to: Set up an on-premises development environment for apps for SharePoint

For your custom Ribbon, please have a look here:

SharePoint 2013: Create Ribbon custom action | SharePoint-Journey.com

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