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Bumped by Community user
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Robert Lindgren
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We have one user getting unexpected error while accessing SharePoint Site. 

User can access any other sites in that web application with no issue. 

I did fiddler trace and it shows that browser (any) request for favicon and it can't find it. The site is http://intranet/sites/teamB and browser requesting the favicon under root site (/favicon.ico/favicon.ico) since. Since it's not there returns error 404. 

I asked the user to navigate the favicon url (http://intranet/sites/teamB/_layouts/15/images/favicon.ico) directly and he gets error 404 which it works fine for rest of users. here

Here is Fiddler trace. pleasePlease let me know what is going on. Also if he uses different computer it works fine.

Result Protocol Host URL Body Caching Content-Type Process Comments Custom

232 200 HTTP intranet /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D 72,868 max-age=31536000 application/x-javascript iexplore:4956 [#232] 233 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 iexplore:4956 [#233] 234 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 iexplore:4956 [#234] 235 404 HTTP intranet /favicon.ico 0 iexplore:4956 [#235] 238 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#238] 239 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#239] 240 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 chrome:6540 [#240] 241 404 HTTP intranet /favicon.ico 0 chrome:6540 [#241]

Result  Protocol    Host    URL Body    Caching Content-Type    Process Comments    Custom
232 200 HTTP    intranet    /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D  72,868  max-age=31536000    application/x-javascript    iexplore:4956   [#232]
233 401 HTTP    intranet    /sites/teamB/sitepages/home.aspx    0   iexplore:4956   [#233]
234 200 HTTP    intranet    /sites/teamB/sitepages/home.aspx    429 private text/html; charset=utf-8    iexplore:4956   [#234]
235 404 HTTP    intranet    /favicon.ico    0   iexplore:4956   [#235]
238 401 HTTP    intranet    /sites/teamB/sitepages/home.aspx    0   chrome:6540 [#238]
239 401 HTTP    intranet    /sites/teamB/sitepages/home.aspx    0   chrome:6540 [#239]
240 200 HTTP    intranet    /sites/teamB/sitepages/home.aspx    429 private text/html; charset=utf-8    chrome:6540 [#240]
241 404 HTTP    intranet    /favicon.ico    0   chrome:6540 [#241]

We have one user getting unexpected error while accessing SharePoint Site. User can access any other sites in that web application with no issue. I did fiddler trace and it shows that browser (any) request for favicon and it can't find it. The site is http://intranet/sites/teamB and browser requesting the favicon under root site (/favicon.ico) since it's not there returns error 404. I asked the user to navigate the favicon url (http://intranet/sites/teamB/_layouts/15/images/favicon.ico) directly and he gets error 404 which it works fine for rest of users. here is Fiddler trace. please let me know what is going on. Also if he uses different computer it works fine.

Result Protocol Host URL Body Caching Content-Type Process Comments Custom

232 200 HTTP intranet /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D 72,868 max-age=31536000 application/x-javascript iexplore:4956 [#232] 233 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 iexplore:4956 [#233] 234 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 iexplore:4956 [#234] 235 404 HTTP intranet /favicon.ico 0 iexplore:4956 [#235] 238 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#238] 239 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#239] 240 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 chrome:6540 [#240] 241 404 HTTP intranet /favicon.ico 0 chrome:6540 [#241]

We have one user getting unexpected error while accessing SharePoint Site. 

User can access any other sites in that web application with no issue. 

I did fiddler trace and it shows that browser (any) request for favicon and it can't find it. The site is http://intranet/sites/teamB and browser requesting the favicon under root site (/favicon.ico). Since it's not there returns error 404. 

I asked the user to navigate the favicon url (http://intranet/sites/teamB/_layouts/15/images/favicon.ico) directly and he gets error 404 which works fine for rest of users.

Here is Fiddler trace. Please let me know what is going on. Also if he uses different computer it works fine.

Result  Protocol    Host    URL Body    Caching Content-Type    Process Comments    Custom
232 200 HTTP    intranet    /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D  72,868  max-age=31536000    application/x-javascript    iexplore:4956   [#232]
233 401 HTTP    intranet    /sites/teamB/sitepages/home.aspx    0   iexplore:4956   [#233]
234 200 HTTP    intranet    /sites/teamB/sitepages/home.aspx    429 private text/html; charset=utf-8    iexplore:4956   [#234]
235 404 HTTP    intranet    /favicon.ico    0   iexplore:4956   [#235]
238 401 HTTP    intranet    /sites/teamB/sitepages/home.aspx    0   chrome:6540 [#238]
239 401 HTTP    intranet    /sites/teamB/sitepages/home.aspx    0   chrome:6540 [#239]
240 200 HTTP    intranet    /sites/teamB/sitepages/home.aspx    429 private text/html; charset=utf-8    chrome:6540 [#240]
241 404 HTTP    intranet    /favicon.ico    0   chrome:6540 [#241]
added 28 characters in body
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Arsalan Adam Khatri
  • 14.5k
  • 3
  • 37
  • 59

We have one user getting unexpected error while accessing SharePoint Site. User can access any other sites in that web application with no issue. I did fiddler trace and it shows that browser (any) request for favicon and it can't find it. The site is http://intranet/sites/teamBhttp://intranet/sites/teamB and browser requesting the favicon under root site (/favicon.ico) since it's not there returns error 404. iI asked the user to navigate the favicon url (http://intranet/sites/teamB/_layouts/15/images/favicon.icohttp://intranet/sites/teamB/_layouts/15/images/favicon.ico) directly and he gets error 404 which it works fine for rest of users. here is Fiddler trace. please let me know what is going on. Also if he uses different computer it works fine.

Result Protocol Host URL Body Caching Content-Type Process Comments Custom

232 200 HTTP intranet /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D 72,868 max-age=31536000 application/x-javascript iexplore:4956 [#232] 233 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 iexplore:4956 [#233] 234 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 iexplore:4956 [#234] 235 404 HTTP intranet /favicon.ico 0 iexplore:4956 [#235] 238 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#238] 239 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#239] 240 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 chrome:6540 [#240] 241 404 HTTP intranet /favicon.ico 0 chrome:6540 [#241]

232 200 HTTP intranet /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D 72,868 max-age=31536000 application/x-javascript iexplore:4956 [#232] 233 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 iexplore:4956 [#233] 234 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 iexplore:4956 [#234] 235 404 HTTP intranet /favicon.ico 0 iexplore:4956 [#235] 238 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#238] 239 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#239] 240 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 chrome:6540 [#240] 241 404 HTTP intranet /favicon.ico 0 chrome:6540 [#241]

We have one user getting unexpected error while accessing SharePoint Site. User can access any other sites in that web application with no issue. I did fiddler trace and it shows that browser (any) request for favicon and it can't find it. The site is http://intranet/sites/teamB and browser requesting the favicon under root site (/favicon.ico) since it's not there returns error 404. i asked the user to navigate the favicon url (http://intranet/sites/teamB/_layouts/15/images/favicon.ico) directly and he gets error 404 which it works fine for rest of users. here is Fiddler trace. please let me know what is going on. Also if he uses different computer it works fine.

Result Protocol Host URL Body Caching Content-Type Process Comments Custom

232 200 HTTP intranet /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D 72,868 max-age=31536000 application/x-javascript iexplore:4956 [#232] 233 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 iexplore:4956 [#233] 234 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 iexplore:4956 [#234] 235 404 HTTP intranet /favicon.ico 0 iexplore:4956 [#235] 238 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#238] 239 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#239] 240 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 chrome:6540 [#240] 241 404 HTTP intranet /favicon.ico 0 chrome:6540 [#241]

We have one user getting unexpected error while accessing SharePoint Site. User can access any other sites in that web application with no issue. I did fiddler trace and it shows that browser (any) request for favicon and it can't find it. The site is http://intranet/sites/teamB and browser requesting the favicon under root site (/favicon.ico) since it's not there returns error 404. I asked the user to navigate the favicon url (http://intranet/sites/teamB/_layouts/15/images/favicon.ico) directly and he gets error 404 which it works fine for rest of users. here is Fiddler trace. please let me know what is going on. Also if he uses different computer it works fine.

Result Protocol Host URL Body Caching Content-Type Process Comments Custom

232 200 HTTP intranet /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D 72,868 max-age=31536000 application/x-javascript iexplore:4956 [#232] 233 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 iexplore:4956 [#233] 234 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 iexplore:4956 [#234] 235 404 HTTP intranet /favicon.ico 0 iexplore:4956 [#235] 238 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#238] 239 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#239] 240 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 chrome:6540 [#240] 241 404 HTTP intranet /favicon.ico 0 chrome:6540 [#241]

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f1365
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User getting unexpected error while accessing SharePoint Site

We have one user getting unexpected error while accessing SharePoint Site. User can access any other sites in that web application with no issue. I did fiddler trace and it shows that browser (any) request for favicon and it can't find it. The site is http://intranet/sites/teamB and browser requesting the favicon under root site (/favicon.ico) since it's not there returns error 404. i asked the user to navigate the favicon url (http://intranet/sites/teamB/_layouts/15/images/favicon.ico) directly and he gets error 404 which it works fine for rest of users. here is Fiddler trace. please let me know what is going on. Also if he uses different computer it works fine.

Result Protocol Host URL Body Caching Content-Type Process Comments Custom

232 200 HTTP intranet /_layouts/sp.js?rev=SpGB4%2FzYmCWpwoPWNG2dsg%3D%3D 72,868 max-age=31536000 application/x-javascript iexplore:4956 [#232] 233 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 iexplore:4956 [#233] 234 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 iexplore:4956 [#234] 235 404 HTTP intranet /favicon.ico 0 iexplore:4956 [#235] 238 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#238] 239 401 HTTP intranet /sites/teamB/sitepages/home.aspx 0 chrome:6540 [#239] 240 200 HTTP intranet /sites/teamB/sitepages/home.aspx 429 private text/html; charset=utf-8 chrome:6540 [#240] 241 404 HTTP intranet /favicon.ico 0 chrome:6540 [#241]