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Did you manage the result sources according to the correct process? You could refer to this official document to check your steps: Manage result sources There is also an article about the troubleshooting of Search results aren't returned, you could also have a look: SharePoint Online doesn't return search results


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Whether you want to create a content source separately for external web site? Please create a new Content Source and select the type “Web sites” to be crawled and enter the start address, then start a Full crawl. More steps refer to the article: https://mohitvash.wordpress.com/2012/03/07/configure-external-site-as-content-sources-in-sharepoint-search/


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