I am trying to find the ID of the user using _api/web/siteusers in Office 365 I get the below error > User cannot be found But, when I add user to some people picker field in list item, it starts working I am using the below code function GetUserId(userName) { //userName format = i:0#.f|membership|[email protected] var siteUrl = _spPageContextInfo.siteAbsoluteUrl; var requesturl = "/_api/web/siteusers(@v)?@v='" + encodeURIComponent(userName) + "'"; if (userName.indexOf("|") < 0) { requesturl = "/_api/web/sitegroups/getbyname('" + encodeURIComponent(userName) + "')?$select=id"; } var call = $.ajax({ url: siteUrl + requesturl, method: "GET", headers: { "Accept": "application/json; odata=verbose" } }); return call; };