HI i have created a announcements list in SharePoint 2010 and when I try to add new item and select body we have upload file and add image options in the ribbon as shown in fig1, when i try to click them it is throwing correlation errors as shown in the fig2 below . I have added the log file i found after merging all servers logs Timestamp Process TID Area Category EventID Level Message Correlation 07/20/2017 09:28:45.62 w3wp.exe (PDPRSPPIIS03:0x0430) 0x1B1C SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:https://somesite.com:443/Plan/PC/_layouts/RteUploadDialog.aspx?LCID=1033&Dialog=UploadDocument&UseDivDialog=true&Source=https%3A%2F%2Fsomesite%2Epadot%2Ecom%2FPlanning%2FProgramCenter%2FLists%2FVinod%2FNewForm%2Easpx%3FRootFolder%3D%26IsDlg%3D1&seed=0.5082869080853651&IsDlg=1) 772d8593-ee07-42e2-9c02-b4ecb8af4578 07/20/2017 09:28:45.65 w3wp.exe (PDPRSPPIIS03:0x0430) 0x1B1C SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ 772d8593-ee07-42e2-9c02-b4ecb8af4578 07/20/2017 09:28:45.73 w3wp.exe (PDPRSPPIIS03:0x0430) 0x1B1C SharePoint Foundation Runtime tkau Unexpected System.ArgumentException: An entry with the same key already exists. at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.SortedList`2.Add(TKey key, TValue value) at Microsoft.SharePoint.ApplicationPages.RteUploadDialogPage.OnLoad(EventArgs args) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 772d8593-ee07-42e2-9c02-b4ecb8af4578 07/20/2017 09:28:45.73 w3wp.exe (PDPRSPPIIS03:0x0430) 0x1B1C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:https://somesite.com:443/Plan/PC/_layouts/RteUploadDialog.aspx?LCID=1033&Dialog=UploadDocument&UseDivDialog=true&Source=https%3A%2F%2Fsomesite%2Edot%2Ecom%2FPlan%2FPC%2FLists%2FVin%2FNewForm%2Easpx%3FRootFolder%3D%26IsDlg%3D1&seed=0.5082869080853651&IsDlg=1)). Execution Time=104.522222796473 772d8593-ee07-42e2-9c02-b4ecb8af4578 [![fig1][1]][1] [![fig2][2]][2] [1]: https://i.sstatic.net/tNhhl.jpg [2]: https://i.sstatic.net/CHMrZ.jpg