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Questions tagged [issue-tracking]

An issue tracking system is a computer software package that manages and maintains lists of issues, as needed by an organization.

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37 views

Uploading .JS File To Site Library on SharePoint Online

I'm in need of frozen headers in SharePoint Online by request of our management team. I created an "Issue Tracker" via the template and for the most part, they are happy with it. The number one ...
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1answer
271 views

SharePoint Issue Tracker - How To Edit The New Form/Screen

In an effort to convince management to use SharePoint for tracking Customer Service issues, I've created a project using the Issue Tracker. So far, everything seems to be going well and I may sell ...
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7 views

tracking sheet creation for SharePoint

Can someone guide me on how to create or how to put together tracking sheet of different team so each team can access each other data? I am very new in share-pointtra.
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1answer
30 views

Can I create a single code from data entered in an issue tracker in sharepoint 365?

I have created a basic issue tracker in SharePoint office 365. The reporter describes characteristics of the issue using drop down menus in an issue entry form (possible responses highlighted blue). ...
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1answer
56 views

Mysterious “Current” column in SharePoint Issues list

I have a SharePoint 2013 list that is based on the Issue Tracking template. It has a "Current" column that is available in views, but is not displayed on the List Settings page. If I turn on manage ...
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0answers
73 views

Issue Tracker Items Download on click

this feels like a very stupid issue, but I can't get around it. The default behaviour on my Issue Tracking List is to download the list item when clicked. I want it to open in view or edit mode, but ...
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1answer
738 views

Issue tracking category in SharePoint Online

I'd like to know how one can create (and modify) a Category in Issue Tracking.
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0answers
94 views

SharePoint online specify who can change issue status in a issue tracking list

I have an issue tracking list set up on SharePoint Online with the 3 state workflow running for email notifications. Is it possible to configure the list/set up a workflow so that, dynamically, only ...
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1answer
33 views

How can I add column to a list that I have imported

I have created an issue tracking list , then I have imported it in a Wiki page, The problem is that I don't see the same columns as when I open the list in it's own page. I would like to add ...
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1answer
659 views

SharePoint: Edit an issue and get greyed out fields

I created in SharePoint online an Issue library. The Enduser will fill out the form. But if the Enduser want to add an comment he has to edit the issue. In this edit-form I want greyed out all other ...
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1answer
83 views

Highlighting a row when a dropdown option is selected

I was wondering how to highlight a whole row (just the background) red only when a dropdown option labeled (archive) in a column labeled (Status) is selected? Can this be done using a web part or ...
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2answers
144 views

Include version history in display form

Im making a sharepoint issue tracker with a comment section. I havent found a way where I can do an append only comment, so for every comment it will reflect in the version history popup or the latest ...
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1answer
56 views

Sharepoint Related issues read only

Is there a way to make a related issue read-only so a user of the issue tracking system can't edit it? I need this to refer back to other issues if one is the same or something. Is there a way to ...
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1answer
43 views

Limiting who can assign a task

I'm using SharePoint online. I'm trying to set up a "help desk" based on three categories of people: users: can submit their own issues, edit them (but not issues submitted by others), and view all ...
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0answers
25 views

Use Workflow to move Issue Tracking Item marked “Resolve” to a different Issue Tracking app?

I'm fairly new to SharePoint Designer (2013), and I've created an Issue Tracking app page to track open items in my project group. The list is growing, and I want the page to drop all the Issues ...
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1answer
76 views

Issue tracking: how I can reproduce the column called comment?

The issue tracking list has got a 'comment' that is very unique. It is an empty box that can host editing by different people that it saves beneath one after the other with time and date and author. ...
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1answer
1k views

Issue tracking list: why the field category is impossible to delete?

Whenever I want to adapt the issue tracking list to get something else, I can delete all fields except category (which does not have the button DELETE), Is there an explanation?
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1answer
26 views

Any templates to handle Projects, track and log issue, upload docs all on single page

I am new to share point. The business requirement is to have a share point site with a dedicated page to each project we handle. My manager wants the design to be in such a way that they can upload ...
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4answers
15k views

How to change column width in SharePoint 365

I have create an issue list and when I add values in particular field it does not display information adequately. The column width is too small. It barely fits one or two words max. I want to widen ...
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3answers
2k views

Is there a way to get the “Item-level Permissions” section when creating a new list based on the “Issue Tracking” list template

i am working on a sharepoint enterprise server 2013. and most of the lists i have been creating were based on the "Issue Tracking" list. since the issue tracking list provides a good starting point ...
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1answer
95 views

Issues Tracking - Assigned To audience/distribution group

We are using the issues tracking webpart and would like to set it up so that in the Assigned To field, a distribution list is assigned to it. Evidently, this isn't possible based on the research I've ...
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2answers
347 views

How to automatically populate a “publish date” to be equal to today date, when selecting an item status to be = “Published”

I have an issue tracking list inside my SharePoint 2013 enterprise server. The issue tracking have these columns:- Item status. In progress, Cancelled, Published Publish Date Duration in months End ...
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0answers
359 views

Transfer a task when a person is out of office

Environment : Foundation 2010 I created a new list with the "Issue Tracking" model. My workflows include some tasks automatically assigned to a specific person. But I would like to transfer these ...
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1answer
75 views

why the Issue tracking list has its Description field's internal name as “Comment”

I have added an Issue tracking list inside my team site collection. and when i checked its built-in fields, i have noted that the Description field internal name is "comment" instead of being "...
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1answer
2k views

Error :- Unable to index into an object of type Microsoft.SharePoint.SPListItemVersion

I am working on an Issue tracking list inside SharePoint team site and i need to modify the "Editor" & "Modified" fields for an existing item's version comment:- so i wrote the following power-...
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0answers
90 views

Approaches to merge two issue tracking lists inside new list

I am working on 5 team sub sites, each sub site have 2 issue tracking lists which are based on 2 different custom content types. Now our customer asked us to merge these two issue tracking lists into ...
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1answer
78 views

Issue tracking - how to add gridlines in SP 2013

I'm using Issue Tracking in SP 2013 for a fairly simple table of 5 columns and 8 rows. All I need to do is add gridlines to the table, so it looks nicer and is easier to read. Adding gridlines was ...
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1answer
34 views

Issue Tracking app group specific columns

In SharePoint I am working on an Issue Tracking app (the built in one). I would like to have the app displayed on the homepage for everyone at the company to use. Then have it also appear on our IT ...
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1answer
70 views

Which approach to follow if I want to modify the built-in Issue Status Choices?

I have created an issue tracking tool, which come with built-in “Issue Status” field with the following built-in choices ; Active , Resolved & closed. Now I want to have different choices (open, ...
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1answer
2k views

How to force the Issue ID inside Issue tracking list to have certain format

I want to create a new issue tracking list inside my team site. currently the issue will get a unique ID such as 1, 2, 3. but i need the ID to have a per-defined format. i am trying to achieve the ...
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1answer
279 views

My Issues (See issue tracking app items, just like My Tasks)

I really happy with my 'My Tasks' webpart on my mysite. This does exactly what we needed within our company. But, next to tasks, we even more work with issues. Is there perhaps a 'My Issues' webpart ...
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1answer
1k views

Adding new site columns to my List, will result in having their Source field as blank inside the content type

I have added an Issue tracking list to my SharePoint team site 2013. Then I wanted to add 5 extra columns to my list . So I did the following:- I went to site settings. Then I added 5 new site ...
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2answers
12k views

Can we dynamically assign an approver in sharepoint workflow

I am creating a task tracking project wherein the notification should go to the approvers dynamically before they could approve it. Can this be achieved using out of box feature?
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3answers
323 views

Dividing a tracking list items into two different edit forms, that have different permissions on each form

I am trying to achieve the following, using the Issue Tracking list inside sharePoint server 2013. First I have an issue item which have the following columns:- ID. Title. Date Created. Description. ...
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1answer
418 views

Restore a Post.aspx issue in home page and individual blog post

I am working in SP2013. I deleted the Home page posts web part and added again but it was showing different view. Also I edited the individual blog post current view, unchecked the column, click OK, ...
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1answer
2k views

I am missing the Issue tracking list, do I need to activate some feature?

I am using sp2013. I have created a new website and selected the projecttemplate. When I go to site content I miss some OOTB lists: Issue Tracking Links Do I need to activate some features ...
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2answers
1k views

Showing all attachments in Issue list

I have to create a repository or just a view that will contain/show all attachments of an Issue list. Please guide me how can I do that. Should I do it declaratively or I should do it ...
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2answers
20k views

How to send email to all the “Assigned to” users inside my sharepoint 2013 issue tracking list

I have Issue Tracking list inside a team site on SharePoint 2013 . I need to know how I can force the system to send automatic emails to all the “Assigned To” users. So for example if someone create ...
3
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1answer
1k views

moving my Issue Tracking list from environment to another

I have added an issue tracking list on my SharePoint 2013 staging server. I did some test on it. Now I need to move the list with its content type to our production server. So, what is the best ...
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1answer
5k views

How to edit the Issue tracking list columns for my Create & Edit views

I have added an issue tracking list App inside my SharePoint 2013. And I was able to edit the columns (hide column, change order) for my All items, my items , etc views. But there is no option for ...
3
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1answer
3k views

Implementing a simple bug tracking tool inside my SharePoint 2013

We have implemented a SharePoint 2013 web application , which contains two site collection; one community site & team site. Currently we have a custom software ready for testing . so I was ...
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0answers
122 views

Why can't I create a new issue tracking list alert with a daily or weekly digest?

A site owner in my site collection created a new Issue Tracking list from the default list template, then added a handful of custom columns from the default list of available column types. When they ...
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3answers
364 views

linking 2 lists

Guys im trying to set up a calibration list using the issue list type in share point. The team who will manage this list need to be able to select an address from a list when creating the item as ...
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1answer
75 views

How to do custom trace in production / QA environment?

My sharepoint site is in production/ QA so now i need to do some trace activity to find the logs. Instead of using log file i need ot have seperate trace. what king of approach i need to use to achive ...
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1answer
842 views

Alert Me Notification Email

Does anyone knows how not to include the previous information which was edited from appearing inside the email notification? This was created inside Sharepoint 2007 under Issue Tracking List. I want ...
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4answers
2k views

Issue tracking only see issues you created

Is it possible to make an issue tracking list only allow users to see the issues they have created? Normally under list settings I would do this under Advanced Settings but that option does not seem ...