I have a workflow that will email to a specified customer using another list to look up the email address. This works well. However, when I plug in a fax number formatted like an email ([email protected]) it shows completed successfully, but the fax never gets delivered to my inbox.

I've tested sending a fax from my email and it works, not sure why it doesn't deliver in the workflow.

Suggestions appreciated!

  • I should have added that I am using SharePoint 2010 Enterprise on a 2008R2 server, if that helps.
    – Staci
    May 15, 2014 at 13:07

1 Answer 1


I was able to solve this. It wasn't a SharePoint issue but a permissions issue from the SharePoint default "from" email address to the fax server account.

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