I am using SharePoint Online.
I have a library with IRM enabled. This list has several columns, among them metadata columns. This library only works with Content Types, users can not upload other file types.
Each time a user creates a file in the client's own word he can fill the form with the columns of the library, but when the file is saved and checked-in information is lost and not going to list columns.
Anyone have any idea can be happening?
Update:Only the metadata columns not receive the informatrion.