Our SharePoint 2010 site is back to synchronizing user attributes from Active Directory. On a few users I've tested by removing/changing their departments and after triggering a sync the profile is updated. But when I search by department, the user (where I have removed their department) still shows up. Is there another sync that must be performed? If so then where?

User profile, no department listed

search results based on department still show the users

  • I seem to remember that the search crawl also needs to go through at least an incremental (possibly a full) for the search results to update. Can you initiate a full-crawl to see if this is indeed the case? Apr 9, 2014 at 5:41

1 Answer 1


You need to make sure you also run at least Incremental search crawl after profile update for the content source containing source starting with address sps3://, where is the URL for the Web application where you deployed the My Sites site collection.

  • Looks like that's what I missed
    – marcwenger
    Apr 9, 2014 at 16:15

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