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I'm new in Sharepoint. I created a custom masterpage.

When I want to add a web part to the page, I select the edit page button but the insert section in the ribbon doesn't appear.

I tried to do it in the Sharepoint Designer also but it doesn't make any change in the site.

In code it seems the webpart code is added but when I preview the page the added webpart doesn't appear.

Could you help me please?

  • do you mean the edit button for your webpage not masterpage? you cant add any webpart to the webpage because you cant see the edit button on the top breadcrum menu? – Ali Jafer Apr 8 '14 at 13:04
  • yes that is exactly true – zengel Apr 8 '14 at 13:34
  • @aliSharepoint I edited my question to make it clear. – zengel Apr 9 '14 at 6:50
  • ok thats alot better! ill reopen it for you! – Ali Jafer Apr 9 '14 at 8:16
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There are multiple reasons for this to happen.

The first is, the master page that you were editing was not the active, master page.

The second, in case you edited a html master page, it could happen, that the link between the aspx and html file was broken, so the changes did not persist.

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Since you create custom master page ..can you also please insure ContentPlaceHolder with ID "PlaceHolderMain" is placed in masterpage and its visible as shown below

<asp:ContentPlaceHolder ID="PlaceHolderMain" runat="server" />

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