This is a SharePoint 2013 Enterprise environment. The crawler refuses to crawl a single page correctly. No other errors show up in the crawl log and every other page is crawled correctly. The error that I see is:

The crawler could not communicate with the server. Check that the server is available and that the firewall access is configured correctly.

This page is a custom content type and contains Managed Metadata fields. Any new pages created from this content type also fail to crawl, even if all Managed Metadata fields are left blank. I can hit the page directly from the server. I suspect that has something to do with it but I'm not sure how to fix the issue. Thanks for any ideas!

1 Answer 1


Turns out the Page Layout had a reference to that was causing search to blow up. The site started out as an O365 site but was recently migrated to on-prem; this must have slipped through the cracks. Honestly, I'm surprised the page loaded at all.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.