After recently setting up a document library for my company, I uploaded a file to the library. I tried to open it in Word, however I was using Chrome browser and it didn't open (got the message Microsoft, you want me to use IE, thx). Then I switched over to IE and opened it in Word for editing. But now my name shows up twice in the "authors editing" toolbar.
I closed Chrome, Word, and IE and repeated, but I get the same behavior. I want to move the file to a different folder in the library, but it says
Sorry, something went wrong
The server has encountered the following error(s):
The file is currently checked out or locked for editing by another user.
... but that's me and it's not true. How can I release the file?