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We have had users report the inability to open a document library item in SharePoint 2007 using the "Actions" -> "Open with Windows Explorer" option. We use Windows 7 OS and Office 2010.

  • Which browser are you using? – Stephen Feb 14 '14 at 16:15
  • And if that browser is IE, is it 32 bit or 64 bit? – Eric Alexander Feb 14 '14 at 16:18
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You have to use 32-bit Internet Explorer to get this option to work correctly. The reason, as I understand it, is that it relies on ActiveX controls that are not available in 64-bit flavors.

If you go to the start menu and type 'internet explorer' in the bottom text box, you should see 2 shortcuts. One of them says "Internet Explorer (64-bit)". Make sure you do not use this one to launch IE.

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Adding site to IE 11 trusted sites list made the "Open with Explorer" control visible (SharePoint 2010, Windows 7, IE 11 32 bit)

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