Configure App Url message

Question

When trying to configure the App Url, I get this message:

The Subscription Settings service and corresponding application and proxy needs to be running in order to make changes to these settings

I have followed this page, which should address the issue:

Unfortunately, even if

SettingsServiceApp - Microsoft SharePoint Foundation Subscription Settings Service Application Started 

and

Microsoft SharePoint Foundation Subscription Settings Service Application Proxy

are both started, the problem remains.

Have you got any suggestions?

Answer 1

You need to start subscription service, which is must for installing apps in SharePoint environment.

If you didn't already created subscription service use ps to install one,

New-SPSubscriptionSettingsServiceApplication -ApplicationPool "SharePoint Web Services Default" -Name "Subscription Settings Service Application" -DatabaseName "SubscriptionSettingsDB" | New-SPSubscriptionSettingsServiceApplicationProxy

To be on safe side, try this ps script,

$subscriptionSettingsService = Get-SPServiceInstance | where {$_.TypeName -like “Microsoft SharePoint Foundation Subscription Settings Service”}

if($subscriptionSettingsService.Status -ne “Online”) {
Write-Host “Starting Subscription Settings Service”
Start-SPServiceInstance $subscriptionSettingsService | Out-Null
}
else{
Write-Host “Subscription Settings Service was already started”
}

while ($service.Status -ne “Online”) {
# delay 5 seconds then check to see if service has started sleep 5
$service = Get-SPServiceInstance | where {$_.TypeName -like “Microsoft SharePoint Foundation Subscription Settings Service”}
}

If it's truely running then try PS to add Appdomain and url,

Set-SPAppDomain “apps.com” –confirm:$false

Set-SPAppSiteSubscriptionName -Name “app” -Confirm:$false

Reference

Answer 2

if you are sure that Microsoft SharePoint Foundation Subscription Settings Service Application Proxy are both started you have to check application pools in the IIS for 2 pools:

1. SecurityTokenServiceApplicationpool if it was started
2. Subscription service application pool you can find it by the following:
3. right click to all app pools that have GUID names one by one
4. click View applications
5. then check the physical path for every one if you find (Subscriptionsetting) start this application pool

Answer 3

Another thing you can try is:

Go to Manage Service On Server, search for the one labelled "Microsoft SharePoint Foundation Subscription Settings Service" and Stop/Restart it.

Then performa an IISReset and try again.