I have a visual web part in which one button and a label inside an update panel. When I run the web part in IE and Firefox it works fine but it does not work in Safari.

My declarative part is:

<asp:UpdatePanel ID="pnlFirst" runat="server">
        <asp:Button ID="btnClick" runat="server" OnClick="btnClick_Click" Text="Click Here" />
        <asp:Label ID="lblMsg" runat="server"></asp:Label>

My code is:

int count = 0;
protected void Page_Load(object sender, EventArgs e)
    count = Convert.ToInt32(ViewState["count"]);

private void CallJavascript()
    string script = @"Sys.Browser.WebKit = {}; //Safari 3 is considered WebKit"+
                    @"if( navigator.userAgent.indexOf( 'WebKit/' ) > -1 )"+
                     @"{ Sys.Browser.agent = Sys.Browser.WebKit; Sys.Browser.version = parseFloat( navigator.userAgent.match(/WebKit\/(\d+(\.\d+)?)/)[1]);"+
                      @"Sys.Browser.name = 'WebKit';}";

protected void btnClick_Click(object sender, EventArgs e)
    lblMsg.Text = "Refresh Value:" + count;
    ViewState["count"] = ++count;

I searched over internet for the issue and found this link to troubleshoot the problem. That's why I included CallJavascript() method. But it's not working in my case. I debugged the program and found that the when I click from Safari the button_click does not fire. The control just goes away from page load. What should I do?

1 Answer 1


I have a similar problem.

I am testing one thing that might do the trick: Make all your update panels on updatemode=conditional.

This is not working so i will try the second solution in Ali SharePoint answer: UpdatePanel in sharepoint not working in Safari browser

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