I tried to open this Excel worksheet in Sharepoint and got the following message.

The Window cannot be opened because it contains the following features that are not supported by Excel in the browser:

  • Sheet Protection Would you like to try to open the message in Excel? Learn more about unsupported features.

When I hit "Yes", I then got the second message.

To open this workbook, your computer must have a version of Microsoft Excel installed and your Web Browser must support opening files directly from Excel in the browser

I tried the solution from below link http://answers.microsoft.com/en-us/windows/forum/windows_7-files/tried-to-open-excel-worksheet-in-sharepoint-but/9b064c48-62d5-45e2-8c89-5c4d0e91d268?page=1 but I am not able to resolve it.

Can you provide me any resolution. I don't have IE-32 bit and have to use 64 bit only which is giving error.

  • The solution is in the error message itself. You say you have 64-bit IE, but his and Excel, his version is compatible with your browser? Read the message and you'll see it's a problem of compatibility software. Jan 3, 2014 at 12:46
  • what step i need to follow to remove error?
    – Brishal
    Jan 3, 2014 at 12:51

1 Answer 1


If the spreadsheet uses the "Spreadsheet and database integration" features of Excel, it will not work in IE 64bit, this is due to this module not being compatible with the 64-bit browser versions of IE.

More information about Browser support and limitations for SharePoint 2010 here: http://technet.microsoft.com/en-us/library/cc263526%28v=office.14%29.aspx

  • As I remarked, the solution is in the error message itself, incompatible software Jan 3, 2014 at 12:49
  • I am using IE8 32 bit but still getting same error. sometime it work but sometime it doesnot. Is there any permanent solution for the same.
    – Brishal
    Jan 6, 2014 at 13:25

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