I used to have SP13 sync with AD until I deleted the Service application, and now no matter what I do, the synchronization service won't start and I'm getting this error in event log:

The Execute method of job definition Microsoft.Office.Server.UserProfiles.LMTRepopulationJob (ID 764bc1f8-4bb4-4779-bc20-58ed33297a31) threw an exception. More information is included below.

An update conflict has occurred, and you must re-try this action. The object LMTRepopulationJob Name=User Profile Service_LMTRepopulationJob was updated by NYDOMAIN\spfarmservice, in the w3wp (13040) process, on machine MYSERVERNAME. View the tracing log for more information about the conflict

I've tried everything found on Google, including: - removing and reinstalling the service application - Clear the cach and reset IIS

I already configured mysites and I am able to connect to AD and select my containers

  • Are you using the same databases or new databases with the recreated UPA? Nov 14, 2013 at 14:29
  • what are the permissions on the sync account? Does it have necessary permissions to the AD (Replicate Changes)?
    – Mike
    Nov 14, 2013 at 15:06
  • @JesusShelby - Thank you for replying, I deleted the old database, this is a new database
    – user20775
    Nov 14, 2013 at 17:02
  • 1
    @Mike the sync account is in my admin group and btw something the profile sync service gets stuck on staring and after a few minutes stops
    – user20775
    Nov 14, 2013 at 17:03
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    @Mike is correct, It's almost always a permission issue. Review Spence Harbars "stuck on starting" as well: harbar.net/articles/sp2010ups2.aspx If those checks don't yield results then I think you will need to break out some combination of ProcMon, Fiddler, and SQL Profiler to find the root of the issue. Nov 14, 2013 at 18:34

1 Answer 1


Thank you everybody for your contribution but I got it to work. This is what seemed to work for me and the steps involved after making sure I followed all the steps of:

Creating different accounts Configuring Active directory and adding the proper accounts and such. Read the comments on from @Mike to see the links that would explain the steps.

Like @Mike and @JesusShelby mentioned, it was a permission issue. Here's what I did:

I removed the previous sync connection to AD under application Management> Manage Service application> User profile service> Configure Synchronization connection


I went to Application Management> Manage Service application> selected User Profile service chose Administrators and added my UPS sync account as an admin. Before I only had my spservices account in there and not the ADsync account.

then, Went back to Application Management> Manage Services on Server and started the User Profile Synchronization Service with the spservice account and this time it didn't get stuck on starting!!


Went to the User profile service Application created a connection with AD with the adsync and did a full sync and that seemed to do the trick.

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