I have just installed SharePoint 2013 enterprise edition and now I am trying to create the new Excel and Access Service Applications. I am having two issues:

  1. When I click on New service application and chose Excel Service Application, it will just sit there spinning and is never done.
  2. When I close the modal popup, Excel Services Service Application is created by the status shows 'Stopped'. How do I start it?!

I am certain something is wrong but there is no error message for me track it down. Any help is greatly appreciated.

2 Answers 2


Technet has a great guide for Configuring Excel Sevices.

I think this is the step you have missed:

Start the Excel Calculation Services service

In order to use Excel Services, you must start the Excel Calculation Services service on at least one application server in the farm. Use the following procedure to start the service.

To start the Excel Calculation Services service

  1. On the Central Administration home page, in the System Settings section, click Manage services on server.

  2. To select the server where you want to start the service, above the Service list, click the Server drop-down list, and then click Change Server and choose the appropriate server.

  3. In the Service list, click Start next to Excel Calculation Services.

  4. After the Excel Calculation Services service has been started, the next step is to create an Excel Services service application.

  • Thanks for your response. I forgot to mention but I did start the Excel Calculation Service before creating Service Application. My problem is I am not seeing any error - Service Application is created but the status indicates as 'Stopped'
    – user18239
    Commented Jul 15, 2013 at 15:00
  • I have followed the instructions from the above link except I did not create a new account for the application pool and instead used a generic one.
    – user18239
    Commented Jul 15, 2013 at 15:03
  • I'm hitting same exact issue, and calculation services was started...
    – Ariel
    Commented Sep 29, 2013 at 15:13

Try to start the Timer Service on the SP App server. I was getting the exact same behavior when trying to create the Excel Service App. The ULS logs on the SP server kept noting the following:

SPTimerJobAsyncResult Timer job has not completed. Blocking until job completes.

Once I started the timer service, the App installed with the proxy.

Hope this helps.

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