I am running into quite an annoying issue with SharePoint & AD Sync. Basically, SharePoint isn’t recognizing certain users inside the AD groups that I have created and it’s giving them the “Sorry this site is not share with you” message. Here are a few things I have tried;

  • I have run AD synch both incremental and full multiple times and it does not seem to solve the issue.
  • I have deleted and re-synchronized the account in question, no resolve.
  • I have even added the AD user specifically to the site with “view only” permission and it still does not allow them in.
  • I gave the “Everybody” group view only permission and it still does not allow these users in.

I am completely lost as to how to get these people recognized in their AD groups. Does anyone have any ideas of where else I should look, or something else I should try? This could potentially be a huge problem, and I’d like to get it rectified as soon as possible.

  • By any chance do you have any explicit "deny" policies configured on the web application? The next step I would take it try to get a look at the claim being issued to the user. Do a search for "claims viewer web-part" and you will get a few different approaches. Jun 20, 2013 at 14:56
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    Are you running any custom code or web parts on the page that might be accessing lists or libraries that they do not have access to? Jun 20, 2013 at 16:56

2 Answers 2


Are you using fqdn's? That is, is the user accessing via "site.company.com", or just "site"? You may have some success by ensuring the "site.company.com" or "*.company.com" appears in the intranet zone in Internet Explorer. You may have to restart IE after adding the site to the intranet zone for this to take effect.


Thanks for all the responses everyone! Turns out I had some portions of my SharePoint site not inheriting permissions from the parent. After correcting this, everyone can log in fine now!


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