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I am running into quite an annoying issue with SharePoint & AD Sync. Basically, SharePoint isn’t recognizing certain users inside the AD groups that I have created and it’s giving them the “Sorry this site is not share with you” message. Here are a few things I have tried;

  • I have run AD synch both incremental and full multiple times and it does not seem to solve the issue.
  • I have deleted and re-synchronized the account in question, no resolve.
  • I have even added the AD user specifically to the site with “view only” permission and it still does not allow them in.
  • I gave the “Everybody” group view only permission and it still does not allow these users in.

I am completely lost as to how to get these people recognized in their AD groups. Does anyone have any ideas of where else I should look, or something else I should try? This could potentially be a huge problem, and I’d like to get it rectified as soon as possible.

  • By any chance do you have any explicit "deny" policies configured on the web application? The next step I would take it try to get a look at the claim being issued to the user. Do a search for "claims viewer web-part" and you will get a few different approaches. – Jesus Shelby Jun 20 '13 at 14:56
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    Are you running any custom code or web parts on the page that might be accessing lists or libraries that they do not have access to? – Matthew McDermott Jun 20 '13 at 16:56
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Are you using fqdn's? That is, is the user accessing via "site.company.com", or just "site"? You may have some success by ensuring the "site.company.com" or "*.company.com" appears in the intranet zone in Internet Explorer. You may have to restart IE after adding the site to the intranet zone for this to take effect.

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Thanks for all the responses everyone! Turns out I had some portions of my SharePoint site not inheriting permissions from the parent. After correcting this, everyone can log in fine now!

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