When opening our sharepoint (2010) site and trying to edit an element in Internet Explorer, it just shows the editor toolbar blank. The field itself contains text - as you can see from the second screenshot.

Blank editor

In Chrome, I can see the content but it's no editor and it prints all the HTML code.

HTML In Chrome

What could be the cause of this? Could the built-in editor be failing? Are there any way of repairing this? I have tried switching compability mode on and off in my IE 10, but still get the same result.


OK! More information! I just popped open the dev-tools and console in my IE 10 when launching the edit window shown above. It throws the first error on open, and if I try to hover the buttons in the editor, it throws the second one. Is the entire thing broken? Are there any way of fixing a hostile javascript?

Errors in console

Error 1 : SCRIPT5002: Expected a function

Error 2: SCRIPT5007: Can't get the property hoverButton when it's undefined or has a nullreference.

(Pardon the rough translation..)

As I just got this case handed over I don't know much about changes that has been done I'm afraid.. I just got to fix it!

Edit 2: Added more information about js included.


migrated from superuser.com May 21 '13 at 12:16

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  • Can you look in the browser javascript console for any errors thrown? – Robert Lindgren May 21 '13 at 12:28
  • 1
    Could very well be a browser compatibility issue. Have you encountered this issue on previous solutions beforehand? – user2536 May 21 '13 at 13:32
  • @RobertLindgren Just gave the post an update! – xstnc May 22 '13 at 6:49
  • 1
    @DanielZiga I have tried in IE8, IE9 and IE10. Still no go. Other browsers are not supported by sharepoint and you get the HTML style ^ that I got in Chrome (so that's fine!) – xstnc May 22 '13 at 6:49
  • Do you have any custom javascript on the page? Either in the pagelayout or the masterpage that could conflict with SharePoints own javascripts? – user2536 May 22 '13 at 7:09

This is a very common scenario where you face n number of issues with newer version of browsers.

Temporary solution is to tweak in your web.config like:

add name="X-UA-Compatible" value="IE=EmulateIE7" 

Reference: my website does not work well with newly released version of IE

[Note: it's my own blog]

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