My workflow:

  • Email XPerson Start
  • Approval Process

When workflow works the approval process starts but don't send any email. The exchange settings are done. But are SMTP settings really needed?

2 Answers 2


Yes they are truly necessary! Please follow the Technet guide for configuring Email for SharePoint 2013

  • Ok. If I make it work I'll write back.
    – e.ozmen
    Apr 24, 2013 at 13:47
  • My workflow is 2010 in SP 2013. Can it be the reason?
    – e.ozmen
    Apr 26, 2013 at 7:06
  • No mather what you will still need smpt for the server to be able to send mails. Apr 26, 2013 at 7:07
  • Thanks, I did the SMTP settings. I forgot the set outgoing email. Now it works.
    – e.ozmen
    Apr 26, 2013 at 7:31
  • I make the same settings to another server too but it doesn't work. I compared and checked every services in CA and IIS, every settings for SMTP. I couldn't find anything. Maybe I miss something. Which services should be enabled or need special settings?
    – e.ozmen
    May 2, 2013 at 8:30

I forgot to Configure outgoing email for a specific web application

  • Witch is the last step in my link! So please mark it as an answer. Apr 26, 2013 at 7:31

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