Every time I click on a excel file I am receiving a popup message mentioning -

We're sorry. We ran into a problem completing your request

MS Word is working fine though.

I performed all the steps mentioned in the below given articles:

Am I missing anything?

1 Answer 1


I found the solution.. This is what I did -

Navigate to Document Library -> Library Settings -> Advanced Settings -> and changed the 'Default open behavior for browser-enabled documents:' to 'Open in the client application'.

and Excel sheets worked smooth :)!

I tried the same issue on another server without enabling the excel services and all the other saga (two links mentioned in my question) and it worked fine.

I was able to check-out and check-in an excel file without any fuss. Can someone confirm this please?

  • 1
    Hey Muhammedh, I was looking for answer to this also, works like a charm. Thank you for posting and sharing.
    – user18922
    Aug 14, 2013 at 13:47
  • 1
    This solution is worked for me. thanks for sharing this tips. regards Shiva
    – user39255
    Feb 2, 2015 at 13:57
  • @shiva u are welcome bro :)!
    – Muhammedh
    Mar 31, 2015 at 9:00

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