I have a document library in Sharepoint 2010. When a click on a document, the following happens:

  • The popup to open as read-only or edit comes up
  • I choose readonly. Word opens but the document does not open
  • There is just the word application empty (without a document loaded)

I think the issue could be security related. It happens on particular users only. For other users the log-in screen comes up again and they can open the document.

Any assistance would be greatly appreciated.



1 Answer 1


Fixed - I just added the Sharepoint site to the trusted sites

  • Can you also please mark this as an answer, for future reference? Commented Mar 28, 2013 at 14:23
  • Thanks for your comment - will do so in 2 days as it does not allow me before 2 days. Commented Mar 28, 2013 at 16:49

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