i've got a Workflow which starts when a specific column has been updated. It basically just sends an Email to the requester. Quite straighforward.
Im struggling to insert a dynamic text inside the mail. The content of the Mail should be different. Whether an another column has value A or B.
Like if the list item has a column RequestType with value Mobile.
Then the Email would look like this. Please consider only the introduction is different. The rest of the Email is identical:
Hallo Dear sender,
thanks for your mobile request. Custom text for mobile.
Disclaimer text.
Otherwise:
Hallo Dear sender,
thanks for your PC request. Custom text for desktop.
Disclaimer text.
Im am able to do that with SharePoint Designer using an If-statement. But it would be nicer if i could use the If-statement inside the Email in order to avoid creating two send mails actions. And it is actually quite hard to customize the Email using SharePoint Designer due its annoying look and feel.
Does anyone knows a better solution to achieve this?