I have created a Picture Library in SharePoint 2010. Whenever I upload any image in this picture library the thumbnail images are not displayed in thumbnail view. Both the thumbnail and website images are created in folders(_t and _w). After editing the item in picture view I am able to find that Both Preview field is not displaying Thumbnail and the Picture size column is also blank.

This is the same behavior in Firefox, Chrome and IE.


2 Answers 2


are you uploading images programatically,

if yes then it will not generate the thumbnails.

if you are not uploading it programatically, what are you getting on thumbnails.aspx view

please see the property of image, where Airbnb.jpg is my image.and when I hit below address explorer it shows me thumbnail.

  • Thanks for answer but I am not Uploading it Programatically, second thing I can see that thumbnail as you said but in thumbnails view of picture library it is not showing and when i click on that image instead of opening its property and image it is directly open in Browser wth URL as localhost:40181/PublishingImages/AirBnb_jpg.jpg
    – SigarDave
    Dec 26, 2012 at 5:21
  • so what are you able to see in thumbnails view, is it showing blank or broken picture? if its broken we can understand where its pointing.
    – Manish
    Dec 26, 2012 at 6:33
  • yes i have brokem picture like red X
    – SigarDave
    Dec 26, 2012 at 6:36
  • aha..now you can get which location is it trying to get the picture from..let me know whats the location it is trying to get it?
    – Manish
    Dec 26, 2012 at 7:38
  • it is getting my picture librayr name and from there it is trying to get the image as thumbnail image
    – SigarDave
    Dec 26, 2012 at 8:37

Check the credentials used under the APPLICATION POOLS\IDENTITY tab. The same thing happened to me just now and since this is an old server that does not get bounced too often, and we had changed the password for that account in the Identity tab, the information was in cached and the paged looked fine. The moment we rebooted the box we were getting the "x". We entered the new password and voila! it worked.

  • Credentials doesn't play a role in thumbnail display
    – Gravity M
    Apr 30, 2013 at 17:13

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