I am currently trying to create some kind of knowledge base, but unfortunately couldn't make much progress in this matter.
I have certain requirements of features the system must provide in the end and hope that you guys can help me realizing them with SP10.
The main requirement would be usability. What I definitely need is some kind of template which is used whenever creating new pages/entries in the knowledge base. This template should include certain webparts (e.g. a Document library) that always need to be in the same position.
Next thing would be some kind of tagging functionality whenever uploading a document through the document library (preferably in the pop-up GUI that comes up when clicking "upload new document"). Those tags should also be available to the SP search engine so that users searching for tags get all the documents tagged with that term as results.
Another requirement would be the availability of linking features between the knowledge base articles like in a Wiki or something.
Is such a thing possible with Sharepoint? What would be the best practice to implement it? Wiki Page libraries and the enterprise wiki don't look too bad, but I'm not sure how to set them up correctly so that they fit my requirements. Hope some of you can help or give me some directions.
best regards, daZza